Legal Cookie Policy
Effective: 16 October 2026 · Last updated: 22 October 2026
This policy explains how Broadwalk Residency uses cookies and similar technologies on this website, and how you can choose which optional ones we may use.
Introduction and scope
This Cookie Policy applies to this website, operated by Broadwalk Residency (Broadwalk Mall, Nairobi, Kenya). It forms part of our Privacy Policy, which explains how we handle personal data.
It covers cookies and similar technologies used by this website and by third-party content shown on it. It does not cover other websites that we link to; see Third-party services.
What cookies and similar technologies are
Cookies are small text files that a website stores on your device. They let the website recognise your device, remember information between pages and, in some cases, between visits.
“Similar technologies” do the same kind of job: for example, browser storage (which keeps small pieces of data in your browser), and content embedded from other providers, which can set their own cookies and receive technical information such as your IP address when it loads.
Why we use them
We use strictly necessary cookies so the website works and stays secure, for example to protect our forms against misuse and to remember your cookie choices. These do not need your consent.
We only use optional cookies and technologies with your permission. At the moment these are limited to: Functional, Analytics and performance.
Cookie categories
- Strictly necessary (always active): Needed for the website to work and to keep it secure, for example to keep your session and to protect forms against misuse. These cannot be switched off.
- Functional (optional, off unless you allow it): Optional features and content from other providers, such as the interactive map on our Stay page. Off unless you allow them.
- Analytics and performance (optional, off unless you allow it): Help us understand how the website is used so we can improve it. Off unless you allow them.
- Advertising and marketing (optional, off unless you allow it): Used for advertising, retargeting or measuring marketing campaigns. Off unless you allow them. We do not currently use any cookies in this category.
The cookies and technologies we use
This list comes from the register we keep of what this website uses. Where a provider sets cookies on its own, we show when we have not been able to verify their names or durations, instead of guessing. Providers can change what they set, so we review this list when we add or change a service.
Strictly necessary
| Name | Provider | Purpose | Duration |
|---|---|---|---|
Session cookie
broadwalk-session
|
Broadwalk Residency | Keeps your visit connected to the server and helps protect forms, such as the feedback form, against misuse. It does not identify you personally. | 2 hours |
Security token cookie
XSRF-TOKEN
|
Broadwalk Residency | Carries a security token that helps stop other websites from submitting forms on your behalf. | 2 hours |
Cookie choices
bw_cookie_consent
|
Broadwalk Residency | Remembers the cookie choices you made, the date and the version of this policy, so we do not ask you again on every page. It holds no name, email address or IP address. | 180 days |
Pending cookie withdrawal
bw-consent-restrict
|
Broadwalk Residency | Only used if saving a change to your cookie choices fails (for example, you went offline). It keeps your refusal in force until the change can be saved, and is then removed. | Until you close the browser tab |
Promotion popups (this visit)
bw-popups-session
|
Broadwalk Residency | Remembers, for this visit only, which promotion banners you have closed or used, so they do not come back in the same form on every page. The choice only lasts for this visit. It holds no name, email address or IP address and is removed when you close the browser tab. | Until you close the browser tab |
Promotion personalisation (this visit)
bw-popup-signals-session
|
Broadwalk Residency | Keeps, for this visit only, which parts of the website you have looked at, how you arrived (the website you came from) and which version of a promotion you were shown, so the promotion stays the same as you browse and fits what you are looking for. It is only used on this device, is never sent to us, and holds no name, email address, IP address or page addresses. It is removed when you close the browser tab. | Until you close the browser tab |
Functional
| Name | Provider | Purpose | Duration |
|---|---|---|---|
Promotion popups (return visits)
bw-popups
|
Broadwalk Residency | Remembers which promotion banners you have closed or used, so on your next visits we show a smaller reminder instead of repeating the full banner. The choice is remembered for up to 180 days. It holds no name, email address or IP address. | Up to 180 days |
Promotion personalisation (return visits)
bw-popup-signals
|
Broadwalk Residency | Remembers, for up to 180 days, which parts of the website (and which offers and rooms) you have looked at and how many times you have visited, so promotions on later visits can fit what you were interested in. It is only used on this device, is never sent to us, and holds no name, email address, IP address or page addresses. | Up to 180 days |
| Google Maps embed | Google LLC Provider cookie information | Shows an interactive map of our location on the Stay page. When the map loads, Google receives technical information such as your IP address and may set or read its own cookies. | Set by the provider (not verified) |
Analytics and performance
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| Website statistics (our own) | Broadwalk Residency | Counts visits and how our pages, offers, rooms and promotions are used, and measures how fast pages load on your device, so we can improve the website. The figures are stored on our own server. They include the page, which offer, room or promotion you looked at, which buttons you used (such as Book Now or WhatsApp), your device type (phone, tablet or computer), the website that sent you and how fast the page loaded. They do not include your name, email address, IP address or what you type into forms. | Kept on our server for up to 210 days |
Statistics: visitor code
bw-an-v
|
Broadwalk Residency | A random code made in your browser so that several visits from the same browser are counted as one visitor. It is not linked to your name, email address or IP address and is removed if you withdraw your permission. | Up to 90 days |
Statistics: visit code
bw-an-s
|
Broadwalk Residency | A random code that groups the pages of one visit together, and remembers which website sent you. It is removed when you close the browser tab or withdraw your permission. | Until you close the browser tab |
How we ask for, record and change your consent
- Asking: the first time you visit, a banner lets you accept all optional cookies, reject them or choose by category. Optional categories are never pre-selected. Closing the banner, scrolling or continuing to browse is not consent, and optional cookies stay off until you choose.
-
Recording: your choice is stored in one cookie called
bw_cookie_consent, for 180 days. It contains the categories you allowed, the date of your choice and the version of our consent settings. It does not contain your name, email address or IP address. - Asking again: we ask again when this cookie expires, if we make a material change to how we use cookies, or if we start offering a new optional category. We do not ask again for minor wording changes.
- Changing or withdrawing: you can do this at any time, as easily as you gave consent, using “Cookie Settings” in the footer of any page or the options below. Withdrawing stops optional cookies and technologies being used from then on, and we remove those that this website can remove.
- A limit you should know about: cookies that a third party has already set on its own domain cannot be deleted by this website. Use your browser settings to delete them (see Managing cookies in your browser).
Manage your cookie preferences
You have not made a choice yet, so optional cookies are off.
Managing cookies in your browser
Most browsers let you block or delete cookies, and some let you do this per website. How to do it depends on your browser; these pages explain the steps:
Google Chrome Mozilla Firefox Apple Safari Microsoft Edge
If you block all cookies, including strictly necessary ones, parts of this website may stop working. If you delete the cookie that stores your choices, we will ask you again.
What happens if you turn optional cookies off
The website keeps working. You will not be disadvantaged, but these features will not be available until you allow them:
- Promotion popups (return visits): Promotions you closed or used are only remembered for the current visit; the next visit starts with the full banner again.
- Promotion personalisation (return visits): Promotions are matched only to what you look at during the current visit, not to earlier visits.
- Google Maps embed: The map is not loaded. A link to open our location in Google Maps is shown instead.
- Website statistics (our own): Your visit is not counted and nothing about how you use the website is recorded.
- Statistics: visitor code: Visits cannot be counted as returning visitors.
- Statistics: visit code: Pages of one visit cannot be grouped together.
Third-party services
Content from these providers is loaded on this website, only after you allow the matching category:
- Google LLC (Google Maps embed, Stay page). Privacy policy Cookie information
This website also links to other services. Following a link takes you to their website, where their own cookies and policies apply. Nothing from them is loaded here until you follow the link.
- Online booking engine: The Book Now buttons open our booking engine on a separate website (live.ipms247.com). It has its own cookies and privacy terms.
- WhatsApp: The WhatsApp buttons open a chat with us in WhatsApp. Privacy policy
- Facebook and X (share buttons): The share buttons on offer pages are plain links that open Facebook or X in a new page. Nothing is loaded from them until you click.
- Instagram: We link to our Instagram profile. Privacy policy
- Review and travel sites (Tripadvisor, Booking.com, Hotels.com, Expedia): We link to our listings on these sites.
- Google Maps (address link): The address on the Stay page links to Google Maps. Privacy policy
Changes to this policy and contact
This policy took effect on 16 October 2026 and was last updated on 22 October 2026. We update it when the cookies or services we use change, and show the new date here.
For questions about cookies or how we handle your data, see our Privacy Policy or contact us:
Broadwalk ResidencyBroadwalk Mall, Nairobi, Kenya
Email: reservations@broadwalkresidency.co.ke
Phone: +254 714 777 222